Legal
Effective Date: August 20, 2026 · Supersedes the version dated April 21, 2026
Read these Terms before using letsbob.com or any Let’s BOB intake form. By using the Site or submitting an intake, you agree to be bound by them. If you do not agree, do not use the Site.
Let’s BOB LLC operates letsbob.com and its intake forms, including intake.letsbob.com and vip.letsbob.com. We are a health and wellness technology and marketing company. We are not a medical provider, telehealth company, pharmacy, insurer, or health plan. We do not employ clinicians, issue prescriptions, dispense medication, or make any medical determination.
What we do: we present treatment programs, collect your intake information through our own forms, and transmit it to MyDose.ai, an independent telehealth platform whose licensed clinicians review it and make all clinical decisions. If a clinician approves treatment, the prescription is filled and shipped by an independent licensed compounding pharmacy. Every clinical judgment — whether you are eligible, what is prescribed, at what dose, and whether treatment continues — belongs to the clinician, not to Let’s BOB.
Nothing on this Site constitutes medical advice, diagnosis, or treatment. All content is for general informational purposes. Always consult a qualified healthcare provider before starting, stopping, or changing any treatment. In a medical emergency, call 911 immediately.
You must be at least 18 years old and a resident of the United States to use this Site or submit an intake. By doing so you represent that you meet both requirements, that the information you provide is accurate and complete, and that you are submitting it about yourself and not on behalf of another person.
Providing inaccurate or incomplete health information can lead a clinician to approve treatment that is not safe for you. Accuracy is your responsibility.
Your intake is collected on Let’s BOB properties and transmitted to MyDose.ai for clinical review. We retain your name, contact details, and shipping address on our own systems in order to fulfill and support your order. Clinical records — your intake answers, prescriptions, and treatment history — are held by the treating platform and pharmacy, and are governed by their privacy practices and by applicable health privacy law.
Once your information reaches MyDose.ai or the dispensing pharmacy, their terms and privacy policies apply to it alongside ours. See our Privacy Policy for what we collect and how we use it.
Payment is collected at checkout, before a clinician has reviewed your intake. Checkout is processed by Stripe on behalf of MyDose.ai. The charge appears on your statement as MyDose.ai, not as Let’s BOB.
Prices shown on the Site are the amounts you pay at checkout. If a price displayed on the Site ever differs from the amount charged, the amount shown on the checkout page controls, and you should not complete the purchase if it is not what you expected.
Lab work, if a clinician requests it, is billed separately by the laboratory and is not included in any price shown here.
A plan is a single payment covering three months of medication. It does not renew. You will not be billed again, and there is no subscription to cancel. If you want to continue treatment after your three months, you place a new order at that time.
We may contact you before your supply runs out so you can decide whether to continue. That notice is a courtesy, not a condition of anything, and nothing is charged unless you place a new order yourself.
BoB Max is included at no additional charge with every plan. It is educational and community content. It is not medical care, and it carries no separate fee.
If a clinician does not approve you for treatment, you are refunded in full. We do not keep a fee for a consultation that did not result in treatment.
Medication that has already been dispensed and shipped cannot be returned or refunded. This is not a policy choice. Federal and state pharmacy law prohibits the return of dispensed prescription drugs to inventory, and no pharmacy can accept them back once they have left its control.
If your order arrives damaged, warm, or with inadequate refrigeration, do not use it. Contact support@letsbob.com and we will work with the pharmacy on a replacement.
If you stop treatment partway through a three-month supply, the unused portion is not refundable, because it has already been dispensed to you.
The semaglutide and tirzepatide offered through this Site are compounded, prepared by a licensed compounding pharmacy for an individual patient pursuant to a prescription. Compounded drugs are not FDA-approved. The FDA does not review them for safety, effectiveness, or manufacturing quality the way it reviews brand-name products.
Compounded semaglutide and tirzepatide are not generic versions of any brand-name medication, and we do not represent them as equivalent, interchangeable, or identical to any FDA-approved product.
These medications carry risks, including serious ones. Your clinician is responsible for discussing them with you. Read everything that ships with your medication, and raise any side effect with your clinician promptly.
Medication ships directly from the dispensing pharmacy to the address you provide. You are responsible for the accuracy of that address and for being able to receive a temperature-sensitive package there.
Injectable GLP-1 medication requires refrigeration. It ships cold-packed. Retrieve the package promptly on delivery and refrigerate it as directed. We cannot replace medication that spoiled because it sat unretrieved.
Shipping timelines depend on clinician review and pharmacy fulfillment and are estimates, not guarantees.
Submitting an intake and paying does not guarantee that you will be approved for treatment or receive a prescription. Eligibility is determined solely by the licensed clinician reviewing your intake, and a clinician may decline.
Individual results vary. Any outcomes, statistics, or member experiences referenced on this Site are not a promise of your own results.
Let’s BOB sets the prices shown on this Site. We purchase clinical and pharmacy services from our partners at our own cost and the difference between that cost and the price you pay is our revenue. We are the seller of the program; we are not paid a referral fee or commission by any partner for sending you to them.
Our margin does not influence clinical decisions. Whether you are approved, what is prescribed, and at what dose are determined solely by the licensed clinician reviewing your intake, who has no financial stake in which plan you choose.
Any testimonials or outcomes shown on this Site reflect individual experiences and may not be typical.
All content on letsbob.com, including text, graphics, logos, and design, is the property of Let’s BOB LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
You agree not to: use the Site for any unlawful purpose; submit false or another person’s health information; attempt to gain unauthorized access to any part of the Site or its systems; misrepresent your identity or affiliation; scrape or harvest data from the Site without permission; resell or redistribute any medication obtained through this Site; or interfere with the Site’s operation.
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. This section does not limit any warranty or right that cannot be disclaimed under applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LET’S BOB LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under applicable law. Clinical care is provided by independent licensed clinicians and pharmacies; claims arising from clinical judgment, prescribing, or dispensing lie against those providers.
You agree to indemnify and hold harmless Let’s BOB LLC and its officers, directors, employees, and agents from any claims, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved by binding arbitration in Los Angeles, California, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court and either party may bring a claim in small claims court. You waive any right to a jury trial or class action.
We may update these Terms by posting a revised version on this page with a new effective date. Material changes will not apply retroactively to an order you have already placed. Your continued use of the Site after changes constitutes acceptance of them.
Questions about these Terms: bob@letsbob.com. Questions about an order: support@letsbob.com.